INSIGHTS

Centering Educators in AI-Driven EdTech: A Guide for Thoughtful Product Development

AUTHOR

Phil Holcombe

Phil Holcombe serves as Chief Design Officer at Form & Faculty, bringing deep experience designing edtech products and curricula, alongside years of teaching in K–12 and higher education.

In the rapidly evolving era of artificial intelligence (AI), edtech product developers carry a profound responsibility: to design solutions that empower — rather than displace — teachers, administrators, and school leaders. When AI is layered into educational tools, the question isn’t simply “What can the technology do?” but more critically “What do the people in the system need and how can AI serve them?” Below are key considerations for building respectful, teacher-and-administrator-centric edtech, followed by concrete research and case-study exemplars that illustrate these ideas in practice.

1. Validate real-world educator needs first, not technology specs

Often, AI features are added because they’re possible rather than because someone asked for them. Keep in mind:

  • Conduct design-sprints, user interviews, shadowing with teachers, admins, principals to uncover pain-points (e.g., time-draining tasks, information overload, lack of actionable insights).
  • Ask: What workflows are frustrating? What are non-negotiables for teachers/principals? What are district-level constraints (privacy, data, procurement)?
  • Let educator priorities drive the problem definition, and only then evaluate how AI might appropriately help.

2. Make educators the “human-in-the-loop”

Even the best AI fails if it removes educator agency, undermines trust, or automates incorrectly. Best practices:

  • Design AI such that teachers and administrators retain control and oversight — AI should assist, not replace the professional judgment of educators. A major federal report notes: “the goals must come from educators’ vision of teaching and learning … A top priority … is keeping humans in the loop.”
  • Provide transparency: How did the model arrive at a recommendation? What data was used? Are there known biases?
  • Enable feedback loops: Allow teachers/admins to correct, override, and refine AI suggestions — helping the system improve and maintaining trust.

3. Align with educator workflows & context

An AI-tool may be powerful, but if it clashes with how a teacher plans lessons, how a principal manages staff, or how an admin schedules resources — adoption fails. Strategies:

  • Map actual workflows (lesson-planning, parent communication, intervention triage, attendance/behavior monitoring) and identify where AI could slot in seamlessly.
  • Ensure flexibility: Schools differ in pedagogy, device availability, policy, culture. A one-size model often fails.
  • Minimize friction: AI that adds extra steps or creates opaque outputs will be ignored. Keep it easy, integrated, and understandable.

4. Protect trust, equity & data ethics

AI in schools brings special responsibilities around fairness, bias, student privacy, and equity. Key considerations:

  • Use transparent data practices: Who owns the data? How is it safeguarded? Are predictions or recommendations auditable?
  • Avoid reinforcing existing inequities: If your model is trained on data from privileged settings, it may mis-serve under-resourced schools or minority learners.
  • Make the system designed for all educators — including those less comfortable with technology — and build in professional learning supports.

5. Support adoption through professional learning and change-management

Introducing AI is not just a feature add-on: it’s a change in practice. Without support, even the best tools fall flat. Implementation tips:

  • Build professional development, peer communities, and coaching around the tool. Research shows school leaders often want guidance on AI but few have mapped out meaningful training.
  • Use teacher/advisor advisory groups to guide rollout, feedback design, and refine the product.
  • Measure not just usage but impact: Did it free up time? Did it improve teacher satisfaction? Did it enrich student learning? Decide early what “success” means.

6. Maintain pedagogical integrity over technological novelty

The temptation is to chase the “shiny AI” (large language models, prediction engines, etc.). But the anchor must always be teaching and learning goals. Guiding principles:

  • Let pedagogical frameworks drive the product: student-teacher interaction, scaffolding, formative assessment, social-emotional supports, etc.
  • Use AI to augment teaching — enabling teachers to do more of what they’re best at (e.g., human relationships, nuance, judgment) and less of what drains them (e.g., repetitive tasks, data crunching).
  • Avoid shifting the focus from educator support to technology-consumption. The tool should serve educators, not surprise or overwhelm them.

7. Establish continuous evaluation and iteration

Because AI evolves quickly, and educational contexts shift even faster (policy changes, pandemic-aftereffects, device-availability), your product needs to evolve with ongoing feedback. Checklist:

  • Build in analytics: Are teachers using the feature? Are the recommendations meaningful?
  • Collect qualitative feedback: What are teachers saying about ease of use, value, trust?
  • Plan for iteration: Schedule regular updates, open channels for educator co-design, watch for unintended consequences (bias, misuse, deskilling).
Back to Insights
We look forward to discussing your next project.
contact